Return & Refund Policy

Return & Refund Policy

Thank you for shopping with SafSafShop! We want you to be completely satisfied with your purchase. If you’re not happy with your order, we’re here to help.

1. Returns
You may request a return within 14 days of receiving your order. To be eligible for a return:

  • The item must be unused, unworn, and in its original packaging.

  • Proof of purchase (receipt or order confirmation) must be provided.

Please contact us at contact@safsaf.store before returning any item. We’ll provide you with detailed instructions for the return process.

2. Non-Returnable Items
For hygiene and safety reasons, certain items such as underwear, swimwear, and earrings cannot be returned.

3. Refunds
Once we receive and inspect your returned item, we’ll notify you about the status of your refund.

  • Approved refunds will be processed to your original payment method within 5–10 business days.

  • Shipping costs are non-refundable.

4. Exchanges
We offer exchanges for defective or damaged items. If you receive a faulty product, contact us within 7 days of delivery at contact@safsaf.store with photos of the issue.

5. Late or Missing Refunds
If you haven’t received your refund after 10 business days, please check with your bank or payment provider. If the issue persists, contact us directly.

6. Contact Us
For any questions regarding returns or refunds, please email us at contact@safsaf.store.

Last updated: October 2025